The Certificate IV has seven core units and 13 elective units. These cover a range of the most important skills in terms of technical ability, client service, and the practical side of working in the industry.
Module 1
Relationships and Communication
What do most jobs have in common? Working with people, of course! In your first module, you will learn essential communication skills and strategies, and how to build strong working relationships with others. On top of that, you will also cover some human resources basics.
Module 2
Planning and Managing Work
In today’s digital world, you will need to know how you can plan and manage work using the right tools. This second module you teach you all about applying and using digital technologies for all sorts of tasks, as well as undertaking project work.
Module 3
Awareness and Critical Thinking
For your third module, you will put on your critical thinking cap and learn how to make logical, well-informed decisions. Additionally, you’ll unpack the art of emotional intelligence, and how to plan and prioritise your work – exactly the kinds of soft skills employers are after.
Module 4
Producing Quality Work, Safely
Learn how to efficently run meetings and produce quality documents. In this final module you’ll gain practical experience designing and producing documents as well as what it takes to ensure a safe working environment, for both yourself and others.
